Live Chat by LivePerson
Customer Service Rating by LivePerson

Professional Q&A

For whom does Cancer Hope Network provide support?

We provide support to cancer patients, 18 and older, and their caregivers.

What type of support do you provide?

Emotional support and encouragement is provided by Cancer Hope Network's Support Volunteers via telephone on a free and confidential basis. By sharing their personal cancer experience they help to re-instill Hope for not only survival but for a full life as well.

How does it work?

The patient calls us toll free at 800-552-4366. Our Patient Services Coordinator talks with the patient to determine basic information such as the type of cancer, stage, treatment, and side effects as well as psychosocial information such as age and gender. In particular the patient's specific immediate needs are identified. Based on this information our matching software program generates a list of potential Support Volunteers for the patient. The Patient Services Coordinator, utilizing personal knowledge of each Support Volunteer, selects the best possible match and contacts the Support Volunteer. The Support Volunteer then calls the patient at a mutually convenient time. If the patient wishes to speak with the Support Volunteer again, they can call our toll-free number and we will set up another appointment. There is never any expense to the patient.

Can I pre-screen to determine if CHN has an appropriate match for my patient?

Yes. You can call a Patient Services Coordinator at 800-552-4366, or use the convenient online form by clicking here.

What happens if you don't have a good match for the patient?

In the case where we don't have a beneficial match for the patient, we will refer them to one of the verified organizations that most closely meets their needs.

How is your organization funded?

Since our founding in 1981, Cancer Hope Network has been virtually self-funded. Approximately two thirds of our funds are generated by special events (golf outings, dinner dances, auctions, etc.) and one third of our funds come from foundation grants and private donations. We receive no public funds from local, state or federal government agencies.

What professional meetings do you participate in?

Cancer Hope Network attends major oncology meetings throughout the United States. We have exhibited at the annual meetings of the National Comprehensive Cancer Network, Oncology Nursing Society, Association of Oncology Social Work, American Society of Clinical Oncology, American Society for Therapeutic Radiology & Oncology, and the American Society of Hematology. We also attend local and regional society meetings.

What types of materials does your organization have available?

We offer two types of patient brochures, desk posters, wall posters, and desktop brochure holders.

How do I order brochures, posters, or holders?

Just call us toll-free at 800-552-4366, email us at or click here for our convenient online order form.

Cancer Hope Network | Cancer Support—Cancer Survivor Help | Donate | Legal/Privacy | IRS 990 | CHN Annual Report | Contact