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Volunteer Q & A

What is Cancer Hope Network?
Cancer Hope Network is a not-for-profit organization with a mission to provide one-on-one support to people undergoing treatment for cancer and their families. We provide this support by training individuals who have recovered from cancer, or cared for someone who has recovered from cancer, and matching them with cancer patients currently undergoing a similar experience.

What are the qualifications to volunteer?
To become a Cancer Hope Network volunteer you must be a cancer survivor or co-survivor/family caregiver, post treatment for at least one year. You could also be on maintenance therapy as treatment for a chronic condition. You must also be at least 18 years of age. A volunteer orientation and training session is required. You should possess a positive attitude, good listening skills, and be willing to share your cancer experience.

With whom will I be matched?
Patients and volunteers are matched according to similarity of their diagnosis, treatments and side effects. Age, gender and geographic location are considered as well. This careful matching process builds trust and understanding, and helps the patients and volunteer relate on a common level.

Will patients contact volunteers?
No. Volunteers always initiate contact with patients. Patients may call the Cancer Hope Network central office if they would like to contact the volunteer again. Cancer Hope Network protects the privacy of all volunteers and recommends that you do not provide your personal information to patients (ie, last name, telephone number).

What is the time commitment involved for volunteering?
You determine your own time availability based upon your life situation and commitments.

What will I learn during training?
Support Volunteer training will provide skills that enable you to:
     Prepare for and conduct a support match 
     Encourage people to talk about their experiences surrounding cancer 
     Create an atmosphere of safety and total acceptance 
     Listen actively and empathetically 
     Help the patient look beyond the diagnosis and treatment 
     Document and keep a log of patient matches

Are there fees for services?
Cancer Hope Network's services are free.

Who is eligible to receive services?
Cancer Hope Network’s services are directed toward adult cancer patients and co-survivors who are actively undergoing or about to undergo conventional treatment, or may be suffering with long term side effects from previous cancer treatment. Patients with other needs (financial, transportation, legal, etc.) being treated solely with alternative medicine or in hospice care are provided referrals to other organizations designed to meet their specific requirements.

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