Frequently Asked Questions
What does CHN do?
CHN provides free one-on-one emotional peer support to adult cancer patients and their loved ones.
Who is eligible for Cancer Hope Network’s services?
Cancer Hope Network serves adults facing cancer – patients, caregivers and the people who love them.
How much does it cost?
All of our services are free and confidential.
How does it work?
Clients call our toll-free number, reach out via our website, or meet us at their oncology center through our Allies of Hope cancer center outreach program to request a match with a trained volunteer who has undergone treatment and lived through a similar cancer experience.
The matching process includes an initial client assessment, coordination of a peer match, oversight of the process, and client and volunteer surveys to ensure that the program is offered at the highest standard. Matches are facilitated within 48 hours of initial contact and typically take place over the phone—although there is also availability for in-person and online support when requested. Cancer Hope Network also provides individuals requesting support with referrals to a wide array of community resources.
Who are your Support Volunteers?
We currently have 400+ active volunteers who speak 15 languages and range in age from 24 to 94. Each of our Support Volunteers is at least one-year post-treatment, successfully undergoing maintenance therapies, or served as caregiver for a loved one facing cancer. All volunteers complete our professionally approved, proprietary Support Volunteer training program and are engaged and mentored throughout the process. Their care is individual, but there’s power in numbers. Together, they’ve faced more than 80 types and subtypes of cancer, which means that for diagnosis-based matches, they’re prepared to help more than 98% of patients who will be diagnosed this year. (Thinking about becoming a volunteer? Learn more HERE).
I’m not a full-time caregiver. My loved one doesn't live near me. Can I still get matched?
Cancer Hope Network serves all adults impacted by cancer.
I’m not sure. How do I see if this is right for me?
Read stories of clients who have been matched and the survivors and caregivers who serve as our Support Volunteer – blog.cancerhopenetworkk.org
Use the form to the right to request a match online or call 877-HOPENET (877.467.3638) to speak to a Programs Coordinator today.